Gnostice Document Studio .NET > Frequently Asked Questions (FAQs) > ASP.NET > Common issues faced during deployment of ASP.NET apps and how to solve them?

Please also check the FAQ “What are some common issues faced during deployment of WinForms/WPF application and how do I solve them?” since all the platforms use a common document engine so the issue you are seeing on the server-side control may already be covered there. The issues listed below are client-side specific.

Issue: I am seeing an error in the browser console “HTTP Error 404.0 - Not Found The resource you are looking for has been removed, had its name changed, or is temporarily unavailable”.

Solution: This issue arises when document handler registration is not found in web.config file. Please make sure that following highlighted content is available in web.config.
<system.web>
<httpHandlers>
<add verb="*"
path="DocumentHandler.axd"
type="Gnostice.Controls.ASP.DocumentHandler,
Gnostice.Controls.ASP"/>
</httpHandlers>
</system.web>

<system.webServer>
<handlers>
<add name="XDocumentImage"
verb="*"
path="DocumentHandler.axd"
type="Gnostice.Controls.ASP.DocumentHandler,
Gnostice.Controls.ASP"/>
</handlers>
</system.webServer>

Issue: I am seeing the error “Access to the registry key 'HKEY_CURRENT_USER\Identities' is denied”

Solution: This issue arises when you are deploying the trial version to IIS. To solve this issue, you need to apply the following settings to the Application Pool on IIS.

●Right click on Application Pool name and select “Advanced Settings”

●In advanced settings window, under the process model, set Identity to “ApplicationPoolIdentity”

None of this solves my problem or I am having some other issue not listed here

Please write to us on support@gnostice.com.