Overview
PathQuest is a self-service information kiosk solution for helping visitors find their way inside any medium-to-large establishment
such as shopping malls, hotels, airports, bus terminals, railway stations, hospitals, college campuses, and exhibitions.
Using a map of the facility, PathQuest identifies the location of visitor on the map and plots the route to other sites on the facility.
It can also identify landmarks and display related commercial information.
PathQuest has integrated modules for providing other useful information, displaying advertisements and obtaining feedback.
Suitable for
- Shopping malls
- Office, college campuses
- Airports
- Trade shows
- Hotels, hospitals...
PathQuest in Hyderabad International Airport
PathQuest has been installed in the international airport at Hyderabad. PathQuest
equips HIAL by providing information about the airport, flights and the city, and
also obtains direct feedback from passengers and other visitors.
Highlights
- Provides way-finding, feedback and information display services using an interactive touchscreen kiosk
- Displays a map of the facility and identifies the location of the visitor/kiosk on the map
- Plots routes to other chosen sites in the facility
- Shows realtime data fetched from another information repository
- Accepts feedback
- and pays for itself
- Supports multiple languages
- Is easy to install and maintain
- Is highly customizable
- Frees manned help desks
Features
PathQuest kiosks are connected to and managed from a centrally placed computer.
On this computer, the PathQuest Administrator Console is installed.
The Administrator Console allows the facility administrator or his personnel to manage the PathQuest kiosks.
This application has several modules, namely, Way-Finder Module, Information Module, Advertisement Module, Feedback Module, and Report Generator.
These modules allow the administrator to configure, monitor and maintain the kiosks.
PathQuest Advantages
Some of the special features of the PathQuest are:
Automatic Map Calibration
If you change the location of the kiosk or its orientation, you do not have to modify the maps to reflect the change.
The facility administrator can simply specify the new location and orientation in the Admininistration Console and kiosk users will see maps that are automatically adjusted to the new setting.
Unlimited Multi-Language Support
The information displayed by the kiosk can be provided in an unlimited number of languages.
The Administration Console has a wizard that allows the facility administrator to enter text for a particular language.
Once completed, users will be able to interact with kiosk using the new language option.
Zero Client-Side Configuration
All PathQuest kiosks are managed from a central location.
Once installed and connected to a central computer (that runs the Administrator Console), the kiosks require no further configuration.
Centralized Maintenance and Management
Kiosks can be switched on, configured, restarted, and switched off from the Administration Console.
The Administration Console allows the administrator to configure the touchscreen menus in the kiosks.
The Administration Console has a simple and clean advertisement engine that can display advertisements on the kiosks.
It also generates usage reports to aid appraisal and decision-making.
Buy
Please mail to pathquest@gnostice.com or use our online feedback form to send us your requirements.
Brochure
To download a brochure about PathQuest, click here.
FAQs
Here are answers to frequently asked questions about PathQuest.
- Do I have to purchase each module separately?
PathQuest is a complete package and all modules are integrated.
However, you can purchase the system with only a few of the available modules.
- Are there any restrictions on how the kiosk is oriented?
You can place the kiosk in any location or angle.
Whenever the location or the orientation is changed, the facility administrator just needs to specify the new settings in the Administrator Console.
Kiosk users will then see the maps in total synchronization with the new surroundings.
- Are there any limits on the number of storeys (floors) in the facility?
PathQuest can handle any number of floors in a facility.
It can also identify lifts, escalators, and stairs in each floor.
Continuity will be seamlessly maintained when the focus on the map changes from one floor to another.
- How do I configure the questions into the Feedback Tracker?
The Administrator Console allows the facility administrator to create a questionnaire based on an hierarchical tree with multiple categories and subcategories.
The responses received from your patrons will be stored in a database along with the person's name, phone number, and address if required.
If you any other questions, please mail them to pathquest@gnostice.com or send them using our online feedback form.
Airport Kiosk
As an airport kiosk, PathQuest can questions such as:
- What is the time of flight?
- Where do I check in?
- Where is the coffee shop?
- Where is the duty-free shop?
- What items or brands can I purchase duty free? And, do they have any good deals running now?
- Are there any good hotels nearby?
- What are the room rent rates?
- Do they have any taxi services?
- Where can I rent a car?
- What are the tourist spots around this place?
- How do I complain to the management?
Kiosks at Railway Stations and Bus Terminals
- When does the train/bus arrive?
- When does the train/bus depart?
- Where/how do I buy the ticekts
- Where/how do I make a reservation?
- What is the fare chart?
- What are the routes and destinations the trains/buses are plying?
- Where is the convenience store?
- Where is the restroom (toilet)?
- Where can I dine?
Shopping Mall Kiosk
In a shopping mall, PathQuest can answer queries such as
- Where is the ... store?
- Where can I buy ...
- Which shops are offering great discounts or offers on ...?
- Where is the exit?
- How do I complain to the management?
- Do they have any taxi pickup services?
- What movies are playing at the cinemas?
- Where can I dine?
PathQuest At Any Medium-to-Large Facility
Quite possibly, PathQuest can be used at any facility - school, college, hospital, community
center… It can save you lots of money while proving to be a great help to
people coming to your facility.
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